PRIVACY

 

PRIVACY POLITICS OF YOUR PERSONAL DATA

Confidentiality and security are the highest values of ALTRIM PUBLISHERS and therefore, we are committed to ensuring the privacy of the user at all time and not collect unnecessary information about the User.

In accordance with the Organic Law 15/1999 of Protection of Personal Data (LOPD) and Royal Decree 1720/2007 of implementing the Act, we inform you that the use of certain services on our site requires that you provide certain personal information through registration forms or by sending emails with the purpose that we request any information, clarification or explanation. Your data will be processed and incorporated into our files as members, that we will be the holder and are responsible for them. Sending personal data referred to is the consent to the treatment of the same, albeit revocable, without retroactive effects.

Also note that all our files are legally registered in the General Registry of Personal Data of the Spanish Data Protection Agency, and that to safeguard the security of your personal information, we apply the necessary technical and organizational security measures required by the Royal Decree 1720/2007 that regulates the regulation of safety measures of the files containing personal data.

In general, it is absolutely forbidden to provide personal information of children under 14 without the consent of parents or legal guardians.

ALTRIM PUBLISHERS reserves the right to decide whether or not to incorporate your personal data to their files. The user is solely responsible for any loss or damage, indirectly or directly, that causes us or any third party for completing the forms with false, inaccurate, incomplete, outdated, or third party data.

Rights of access, rectification, cancellation and opposition of your personal data 

At any time you may exercise your rights of access, rectification, cancellation and opposition under the terms established by law, and may be addressed to the following address: ALTRIM PUBLISHERS – Responsible for Personal Data – Passeig Manuel Girona, 55 08034 Barcelona 2 low (Barcelona) Spain.
We believe that if you do not cancel your personal data from our files, you remain interested in continuing your incorporation until we think it is appropriate to the purpose for which they were obtained.

Data Communications

Please note that your data is treated with the utmost confidentiality and are used exclusively internally and for the purposes indicated. So do not give or communicate your data to any third party, except that the user expressly authorizes us, as provided by law cases.

Security of your personal data

In order to safeguard the security of your personal data, we inform you that we have taken all the necessary technical and organizational measures to ensure the security of personal data supplied by its alteration, loss, and treatment or unauthorized access, as 1720/2007 required by Royal Decree regulates the regulation of safety measures of the files containing personal data.

Update your details

It is important for us to keep your personal data, which you always report if there has been any change in them, otherwise no liability for the accuracy thereof.

Cookies

Cookies are short statements that are sent and stored on the hard drive of the user’s computer by your browser when it connects to a website. Cookies can be used to collect and store user data while connected to provide the requested services and they rarely keep (session cookies) or to retain user data for other future services that can be stored indefinitely (persistent cookies). Cookies can be themselves or others.

Several types of cookies:

• techniques Cookies that facilitate user navigation and use of the various options or services offered by the web as identify the session, allow access to certain areas, facilitate orders, purchases, filling out forms, registration, security, facilitate functionalities (videos, social networks …).

• personalizing Cookies that allow users to access services according to their preferences (language, browser, configuration …).

• analyzing Cookies, which allow anonymous analysis of the behavior of web users and to measure user activity profiling and navigation in order to ameliorate the websites.

• advertising Cookies that enable the management of advertising space on the web.

• targeted advertising Cookies that enable the management of advertising space on the web based on the behavior and user browsing habits, where your profile is obtained and allows you to personalize the advertising that is displayed in the user’s browser.

ALTRIM PUBLISHERS uses techniques, personalizing, analyzing, and third-party cookies, in not any case treat personal data but capture browsing habits for advertising purposes.

Therefore, when you access our website, in accordance with article 22 of Law of Services of the Information Society we have obtained their consent to their use.

However, please note that you can enable or disable these cookies, and following the instructions on your web browser.

Commercial communications by e-mail

Given that the primary way of communication between ALTRIM PUBLISHERS and the user is through the email address provided, we inform you that we use this way for all communications with the USERS, including commercial information or briefings related to the purpose of our website, and therefore, pursuant to Article 21 of the Law of Services of the Information Society and electronic Commerce, which prohibits the sending of information and commercial communications through email previously not been expressly authorized by the recipient thereof, please note that the acceptance of the these terms of use implies your express permission to send you our commercial, advertising and promotional mailings. However, if you do not wish to receive marketing email communications you can oppose them at the above address, or in each sending to you.

We are not responsible for the privacy policy regarding personal information you may provide to third parties through links available on our website.

ALTRIM PUBLISHERS can modify the privacy policies to adapt to the changes occurring in our web, as well as legislative or legal changes regarding personal data as they appear, so it requires reading, every time you provide your information through this web.

CONTRACT

 
 

GENERAL TERMS AND CONDITIONS

This Agreement governs the terms and conditions of purchase of various products and services offered on this website for EDICIONS ALTRIM, SL (here in after ALTRIM PUBLISHERS) No.NIFB65201220 and registered in Passeig Manuel Girona 55, B2. 08034 Barcelona.

The CLIENT, at the moment he purchases any of our products, accepts and is expressly subject to the terms specified below and to the conditions of access and use of our Website and its privacy policy accessible at the link “Legal Notices “.

The CLIENT acknowledges to have sufficient legal capacity to be bound contractually.

This contract is permanently available in the legal notices on our website and can be downloaded in PDF at the time of reservation.

1. Prices

In consideration for the purchased product, the Customer expressly accepts PUBLISHERS price for chosen products and the amounts specified at the time of purchase established in the web www.altrim.cat.

The prices listed for each product does NOT include VAT (Value Added Tax).

Once the product selection and, prior to the confirmation of order and prior to the payment thereof, the final purchase price will appear in the display and it will include VAT.

Shipping costs are NOT included in the price of products. The final price, including transport costs, will be signaled at the end of the checkout process prior to payment.

Anything not specified in the description as included with not be included.

2. How to buy

Through this website individuals over 14 years and companies may only be allowed to purchase.
In our website all products are listed individually. The procedure of making and managing the purchase will be indicated on the website and only the following steps should be followed:

a. Choose the product you wish to purchase.

b. The products selected will be added to the Shopping Cart and you can choose to continue shopping or complete your order.

c. To process the order, BUYER must fill in a form with your personal data to formalize the procedure.

d. We then proceed to the verification, where the selected items are detailed one by one and where the total price is calculated.

e. It will also be necessary to indicate the billing and shipping information of your purchase. It will be possible to specify a unique address for billing and delivery.

f. Once handled the process, you will need to prior mark a confirmation box that you have read and accepted the terms and conditions of sale.

g. On the website we will provide mechanisms for you to make the payment depending on the chosen system in each case.

h. After entering the data for payment, you must confirm the order by clicking the “Buy” button.

i. After clicking the “Buy” button we will proceed to the delivery.

THE CLIENT declares to be informed that the pictures and descriptions of products on the website area rough pictures of the products offered and it is possible that they may differ from the original. The descriptions and illustrations of the products offered through this website are made for informative purposes only.

3. Availability and Delivery

The products offered by ALTRIM PUBLISHERS are available for distribution worldwide.

Orders are processed once payment has been received correctly.

The products offered by ALTRIM PUBLISHERS are always subject to availability and it will be specifically mentioned on our website for each product. Should any article offered not be available, THE CLIENT will be duly informed of the unavailability for purchase. Normally, all products listed on our website are available for delivery within the indicated time.

In cases in which, once the order has been placed, the product contracted by the CUSTOMER is out of stock, THE CLIENT will be informed of it properly and will be offered an alternative product with similar features and quality at the same price. If THE CLIENT is not interested in the alternative proposal, ALTRIM PUBLISHERS is required to reimburse the sum already paid and to inform about the procedures and refund.

As a general rule, the maximum term of home delivery will be 3 to 15 business days depending on the destination country, from the moment the purchase os place and the payment is confirmed. These times are approximate and in no case binding for PUBLISHERS ALTRIM that, in any case, will have the product delivered within 30 days.

Deliveries are made​​ on week days (Monday to Friday). It is recommended that the Customer provide its time for delivery while providing the information requested in the section devoted to Reviews preferences.

The delivery of the product purchased will be taken care by a Courier or messenger service along with a delivery order to the address indicated in the order. THE CLIENT must sign the delivery order as receipt document. Also, THE CLIENT will be duly informed in the event of an incident or of a delayed delivery for any reason occurs.

If by the absence of the recipient, the delivery is not possible in the direction indicated, the messenger service or Courier will contact directly THE CLIENT, and will indicate THE CLIENT the steps to follow. In case that the impossibility of delivery is caused by misdirection, the cost of re-delivery of the order will be payed by THE CLIENT. ALTRIM PUBLISHERS is not responsible for delays in deliveries of purchased items for reasons attributable to the carrier.

In order to be informed at all times of your purchase you will receive by email a confirmation notice of your order and payment.

Also, THE CLIENT may check the status of his order by sending an email to the address publishers@altrim.cat; and through the contact form we provide in the CONTACT website section.

4.Payment and pay instalments

The following forms of payment are accepted:

– Credit or Debit Card: The transaction is done by connecting directly to Sabadell BANK through its payment gateway.

-Bank Transfer: by depositing the total amount of the purchase in the current account indicated.

Once payment is completed, THE CLIENT will receive a confirmation email.

ALTRIM PUBLISHERS is not aware of the data on your credit card. All our payment systems are completely safe.

Payments are prior to the delivery of the product, so ALTRIM PUBLISHERS does not provide the requested product until the payment is received. ALTRIM PUBLISHERS reserves the right to temporarily or permanently cancel the delivery of the product to any incident with the payment there of.

5. Taxes

The products offered on this website are subject to Value Added Tax (VAT) for deliveries within Spanish territory or any other state members of the European Union except the Canary Islands, Ceuta and Melilla, although in these cases, orders may be subject to import duties and /or customs as well as local delivery rates and, which are fully assumed of THE CLIENT.

Prices of products delivered to countries outside the European Union shall not be charged VAT, but orders may be subject to export duties and /or customs to be determined according to the legislation of the country of destination. These will be applied when orders arrive. Estimated custom duties expenditure is included in the price, so the output customs costs added up the cost of transportation and, meanwhile, the Customer shall bear any costs and fees related to the country of delivery. Both, customs duties and the handling of the necessary steps for payment to the appropriate authorities, shall be covered by THE CLIENT. In no case, devolutions based on the non-acceptance by the Client of the customs import or duty fees will be accepted by ALTRIM PUBLISHERS.

6. Invoices

When making the payment, THE CLIENT will receive the invoice or ticket purchase in PDF in the email you specified for that purpose at the time of placing the order. ALTRIM PUBLISHERS will deliver the original invoice along with the product purchased on the upon delivery.

THE CLIENT is responsible for confirming the receipt of notifications and to inform of any changes about his data, therefore being ALTRIM PUBLISHERS exempt from any responsibility due to these circumstances.

7.Returns

In the case of errors in the delivered product, refunds or exchanges will only be accepted within the first 14 days of receipt, if it includes the packaging and is verified that it is a mistake. The product must always include the corresponding delivery note or invoice.

Both in the case of repayment by default manufacture or packing as in the case of error in the order, ALTRIM PUBLISHERS will provide THE CLIENT, if possible, the replacement of the product with an equal or alternative product at no extra cost and without rights, by THE CLIENT, to any compensation. All costs incurred from shipping replacement shall be borne by ALTRIM PUBLISHERS.

The return will always be subject to prior review by ALTRIM PUBLISHERS of the refunded product status and verified that it meets the applicable requirements in these conditions of sale. Upon receipt of the return and, if applicable, refund the amount charged to a maximum of 30 days and in the same terms that were used to make the payment.

ALTRIM PUBLISHERS reserves the right to refuse returns communicated or sent after the deadline, or products that are not in the same condition as they were received.

Refunds will be managed by sending an email to publishers@altrim.net making a description of the reasons and the causes alleged for return. It will also be necessary to indicate the name and reference number of the order. Upon receipt of the petition, we will process it timely.

8. Right of Withdrawal

You are entitled to withdraw from this contract within 14 calendar days without justification.

The withdrawal period shall expire 14 calendar days from the day you or a third party indicated by you other than the messenger service or the Courier, acquired the material possession of the goods.

To exercise the right of withdrawal, you must notify us

ALTRIM PUBLISHERS
Passeig Manuel Girona 55, B2
08034 Barcelona
Email: publishers@altrim.net

your decision to withdraw from the contract through a clear statement(for example, a letter sent by post, fax or email). You may use the model withdrawal from below, although its use is not mandatory.

Model withdrawal form

Attention of:
ALTRIM PUBLISHERS
Passeig Manuel Girona 55, B2
08034 Barcelona
publishers@altrim.net

Hereby I inform you that I cancel my contract of sale of the following goods
________________________________
Received/Ordered _/_/__
Name of consumer ______________________
Address of consumer _____________________
Sign of consumer
Date

In order to comply the withdrawal period it is sufficient that the communication concerning the exercise by you of this right is sent before the expiry of the deadline.

Effects of withdrawal:

In case of withdrawal by your part, we will refund all payments received from you, including delivery charges(with the exception of the additional costs resulting from the choice on his part of a delivery mode other than the least expensive mode of delivery ordinary that we offer) without undue delay and in any event no later than14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will carry out such refund using the same payment method as you used for the initial transaction, unless you have expressly provided otherwise; in any case, will not incur any costs as a result of repayment.

We may withhold the reimbursement until we have received the goods, or until you have submitted proof of returning the goods, whichever is the earliest condition.

You should restore or deliver goods directly without undue delay and in any case no later than within 14 calendar days from the date on which you communicated your decision to withdraw from the contract. The deadline is met if you send back the goods before the period has ended.

Only you will be responsible for the diminished value of the goods resulting from a different use necessary to establish the nature, characteristics and functioning of the goods handling.

9. Perfection of the contract and modifications of services

This contract is made valid by payment and shipment to THE CLIENT and a confirmation email with a description of the purchase.

ALTRIM PUBLISHERS reserves the right to modify in any way the characteristics and conditions of its services, always with the aim of improving them and for benefit THE CLIENT.

10. Obligations of the parties

ALTRIM PUBLISHERS is committed to provide THE CLIENT the products which were acquired, using the utmost care in providing the service as well as taking care of the maintenance required for the operation of the network facilities, supplying for this purpose the appropriate technical and computer equipment and to manage logistics operations, shipping and delivery of purchases made through the Courier.

THE CLIENT agrees to use the services available to him in good faith, without violating the laws of any material or violate third party rights, as well as the payment of the selected product in the time and manner set out in these conditions sales and receipt at the place for delivery.

ALTRIM PUBLISHERS does not guarantee the availability of the service under this contract for problems caused by the Internet circumstances such as continuous and uninterrupted service, failure of computer devices and other unforeseen circumstances. So THE CLIENT agrees to bear within reasonable limits the circumstances, therefore expressly waives any claim, contract or tort for any errors, mistakes and use the service; to ALTRIM PUBLISHERS.

11. Communications

All notices between the parties shall be mainly via email. THE CLIENT is responsible for confirming the receipt of the reports and to inform ALTRIM PUBLISHERS of any modification of his data, leaving it exempt from any liability in these circumstances. THE CLIENT must inform of modifications to ALTRIM PUBLISHERS by e-mail or calling the telephone numbers on our website.

In compliance with article21 of Law34/2002of Services of the Information Society and Electronic Commerce, we inform you that our commercial shipments and informations relating to our website and products offered therein, shall be made by email to the e-mail address provided, always with revocable character. In any case, you have the option to reject our commercial communications by sending an email to the address publishers@altrim.cat in the subject the word BAJA (cancel).

12. Commitment, acceptance and validity of the contract

As indicated in the privacy policy of our website, the CUSTOMER is responsible for providing their data accurately and truthfully and of updating it.

THE CLIENT acknowledges having read and accepted the legal terms of use and privacy policy of the website.

The CLIENT acknowledges that he has understood the information regarding products and services, including the deliveries available on our website, as well as all the conditions and stipulations contained in this electronic contract, which states that are sufficient for exclusion of any error on the consent of this contract, and therefore expressly and integrally accepts.

The CLIENT is fully aware that the acceptance and execution of this contract will take place through the provision of data and pressing the “Buy” button displayed on our website and will be refined with the payment service.

13. Applicable Regulations

The nature of this contract is commercial, and shall be governed by and construed in accordance with Spanish law.

In the case that any discrepancy or difference arises between the parties relating to the interpretation, content or execution of the Contract which is not resolved by mutual agreement, the Parties submit to the courts that results competent for each case.

14. Personal Data

Incompliance with OrganicLaw15/1999ofProtection of Personal Data, we inform you that the personal data you provide for the contractual process and the derivatives of the service, are confidential and are added to a file “Management”, responsibility of ALTRIM PUBLISHERS, in order to provide the contracted items and transmit business information of our items and products, including electronic mail.

Also, please note that the personal data provided is internally treated with the utmost confidentiality, applying security measures regulated by Royal Decret 1720/2007and is not published or passed to third parties to be used for commercial or promotional purposes.

At any time the oppose received of our commercial shipments and exercise their rights of access, rectification, cancellation and opposition under the terms established by law to ALTRIM PUBLISHERS – Responsible for Personal Data- Passeig Manuel Girona 55 B2, 08034 Barcelona.

In general, it is absolutely forbidden to provide personal information of children under14 without the consent of parents or legal guardians.

Attention: These General Purchase Conditions have been updated the 4th of September 2014.
At any time we can modify the prices and products offered. Please check the date of issue on each occasion you access our website to have the certainty that there is no change affecting you.

COOKIES

 
 

Information about the use of cookies

Cookies are short statements that are sent and stored on the hard drive of the user’s computer by your browser when it connects to a website. Cookies can be used to collect and store user data while connected to provide the requested services and they rarely keep (session cookies) or to retain user data for other future services that can be stored indefinitely (persistent cookies). Cookies can be themselves or others.

Several types of cookies:

•techniques Cookies that facilitate user navigation and use of the various options or services offered by the web as identify the session, allow access to certain areas, facilitate orders, purchases, filling out forms, registration, security, facilitate functionalities (videos, social networks …).

•personalizing Cookies that allow users to access services according to their preferences (language, browser, configuration …).

•analyzing Cookies, which allow anonymous analysis of the behavior of web users and to measure user activity profiling and navigation in order to ameliorate the websites.

•advertising Cookies that enable the management of advertising space on the web.

•targeted advertising Cookies that enable the management of advertising space on the web based on the behavior and user browsing habits, where your profile is obtained and allows you to personalize the advertising that is displayed in the user’s browser.

ALTRIM PUBLISHERS uses techniques, personalizing, analyzing, and third-party cookies, in not any case treat personal data but capture browsing habits for advertising purposes.

Therefore, when you access our website, in accordance with article 22 of Law of Services of the Information Society we have obtained their consent to their use.

However, please note that you can enable or disable these cookies, and following the instructions on your web browser.

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